Unique opportunity to join the new marijuana industry in Battle Creek!
*Please submit a cover letter explaining why your are interested in the position and your qualifications. MUST BE 21 YEARS OF AGE OR OLDER TO APPLY.
The Sales Associate will support the retail store in assisting customers in the acquisition of medical marijuana, ensuring adequate delivery of customer-focused care and support.
Key Accountabilities and Responsibilities:
Performing initial customer intake in the reception area and updating customer records and profiles;
Managing the inventory within the store by handling incoming shipments, performing quality control inspections, and completing any accompanying paperwork;
Ensuring accuracy of METRC and the secondary inventory POS tracking system;
Reporting discrepancies of inventory and dispensing errors immediately to the General Manager;
Following directions well and communicating effectively with customers;
Operating cash registers, receiving payment and recording transactions;
Performing data entry into internal reports and state/internal inventory tracking systems;
Accurately counting and weighing marijuana and marijuana products;
Performing daily, weekly, and monthly inventory, comparing physical inventory to inventory in the tracking systems, under the supervision of the General Manager or Assistant Manager;
Assessing customer records at the counter terminal, confirming the customer’s identity through scanning and visual confirmation of documents, and confirming the customer’s eligibility for purchasing marijuana based upon purchasing limits;
Providing customers with accurate information about currently available marijuana products;
Assisting customers with the selection of products available and providing advice based upon the customer’s preferences;
Ensuring compliance and accuracy of product packaging and labeling at the point of sale;
Organizing and restocking supplies to ensure smooth operations without delay, placing orders for supplies with the General Manager as needed;
Providing customers and prospective customers with printed information materials regarding marijuana and the services and products; and
Cleaning and sanitizing the store and equipment on a regular basis to ensure a sterile, organized work environment.
Must be able to pass a background check (required prior to hire). Must have reliable transportation.
Working knowledge of marijuana and local and state laws and regulations pertaining to marijuana in Michigan.
Teamwork, customer service, communication, timeliness, great work ethic and ability to quickly learn functions within inventory tracking systems: METRC; and internal secondary inventory tracking Point of Sale (POS) system.
Physical aptitude and health necessary to perform manual labor tasks required for proper management of dispensary. May include: extended periods of standing, sitting, lengthy typing and reading, carrying or holding containers/boxes up to 50 pounds, and/or performing repetitive motions.
Retail: 1 year (Preferred)
Customer Service: 2 years (Preferred)