Patient Advisor

At Fluresh, we create thoughtfully curated, expertly cultivated and uniquely designed cannabis products tailored to support each person's dynamic needs. Fluresh has two state-of-the-art integrated operations in Adrian and Grand Rapids, Michigan, to grow, harvest, process, provision and package the highest quality medical and adult use cannabis products. Position Summary: The Patient Advisor reports to a Provisioning Center Assistant Manager and is responsible for supporting the Provisioning Center’s operations including customer service, inventory, and facility cleanliness. The position is a key role for the company and is a critical component of the organization’s success. Required Experience, Education, and Skills: • High School Diploma or equivalent is required • 1-2 years in retail sales or hospitality with significant customer facing experience required • Candidates who have held Michigan Caregiver cards for two years will be given preference • Previous work history in the medical marijuana industry or significant exposure and knowledge of cannabis products and the endocannabinoid system is preferred • Experience with computer and equipment operations for running an office/retail center required (POS systems, Word/Excel, and office equipment such as copiers/telephone systems) • Skill in accurate cash management and inventory control • Effective communication in the English language • Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business • A professional appearance and demeanor Our Culture: It’s our privilege at Fluresh to do what we love, and we take our mission to deliver the highest-quality cannabis products seriously. We believe in being incredible partners to everyone around us. This requires: • Follow-through and responsiveness • Resourcefulness • Team player • Good listener and learner • Flexible • Respectful • Can-do, positive attitude • A strong sense of personal responsibility

Responsibilities

Essential Duties and Responsibilities: • Provides excellent customer service and guidance to patients. Presents patients with a “menu” of currently available medical marijuana products, assists in the selection of products, provides advice based on the patient’s comments and medical Marijuana treatment plan. • Assesses patient records at the counter terminal, confirms patient’s identity through visual confirmation of documents, and determines the patient’s eligibility for purchasing medical Marijuana based upon legal limits. • Works collaboratively with other advisors to satisfy patient needs. • Manages inventory within the provisioning center by handling incoming shipments, completing any accompanying paperwork, and restocking supplies as needed. • Operates cash registers, performs data entry, inventory count, and updates patient records and profiles. • Manages the patient procurement process according to company regulations. • Provides patients and prospective patients with all printed information materials regarding medical Marijuana. Addresses questions regarding services and products available. • Works with Provisioning Center leadership to implement continuous improvement initiatives. • Maintains product in-stock and on shelves in accordance with company standards. • Assist patients via phone to answer questions about products and orders. • Ensures that the Provisioning Center maintains a clean appearance by sweeping, mopping, and window cleaning as needed. • Other duties as assigned by supervisor.

Physical Requirements

No description provided.

Working Environment

No description provided.

Experience

No description provided.

Education

No description provided.

About Fluresh

Fluresh is a modern wellness company dedicated to empowering patients to confidently improve their well-being through cannabis. Our goal is to provide the Michigan marketplace with a growing portfolio of high-quality, branded cannabis products that are safe, reliable and trustworthy. Fluresh has two state-of-the-art integrated operations in Adrian and Grand Rapids, Michigan, to grow, harvest, process, provision and package the highest quality premium medical cannabis product to allow patients to make the right choice with trust, dependability, consistency, and care.




Apply for this position