IT Analyst

Job description
The IT Analyst, under direction of the IT Director, will assist with our IT operations and maintenance of IT systems; provide IT training, support, and system troubleshooting for all personnel; and install and maintain technical equipment, software, and computer networks. Candidates must have experience working in, and providing support for, Windows-based networked office environments. This is a great opportunity to learn and grow in a challenging environment. You will get to work collaboratively with a passionate and experienced team, while expanding your technology, coding and problem-solving skills.
Job Responsibilities
· Assist the IT Director with IT operations and maintenance of hardware, software, and server systems.
· Provide appropriate IT training and support for all personnel.
· Identify upgrades or new technology solutions and support the implementation of upgrades and new systems.
· Install technological equipment and software to ensure functionality and efficiency.
· Protect the company and its operations against IT risks.
· Coordinate IT activities to ensure data availability and network services with as little downtime as necessary.
· Provide resolution of IT issues from analysts and supporting personnel within prescribed timelines.
· Report concerns to the IT Director.
· Must have strong attention to detail.
· Must have excellent planning, organizational, and communication skills.
· Must have a BS or BA in computer science, IT, engineering or related field.
· Must have a solid background and ample experience in Windows and Microsoft Office, particularly Excel.
· Must pass an extensive background security check with no felony convictions and must be able to obtain a Colorado Department of Revenue – Marijuana Enforcement Division key license prior to or at the time of hire.
The Ideal Candidate
· Has strong analytical and problem-solving skills.
· Is self-motivated, able to work independently, willing to self-teach and take responsibility for ongoing professional development.
· Thrives in an agile environment and has a passion for technology, high-quality maintainable code and customer service.
· Able to explain technology in an easily understood manner.
· Having experience with laboratory information management systems, SQL databases and/or data visualization software such as Crystal Reports is a strong plus.
· Having experience in business analysis is a strong plus (e.g. developing and expending key performance indexes, issues that impact the business, maximizing operational value, and enhancing technology innovation).

Dental Insurance
Health Insurance
Paid Time Off
Parental Leave
Professional Development Assistance

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