Job description
As a Lumenary (Budtender), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities

Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
Comply with established state, local and company policies and procedures
Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
Advising patients on proper safety measures to follow when consuming cannabis
Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
Handle completely and accurately cash and discount application
Verify proper paperwork, documentation and ID of all customers
Maintaining proper patient information and records
Verifying proper identification and paperwork from patients
Weighing and packaging products as needed

The Qualifications

Exceptional interpersonal and customer service skills
Self-motivated with a positive attitude, team-oriented and disciplined work ethic
Detail-oriented; able to stay organized and on task in a fast-paced environment
Previous retail cannabis experience strongly preferred
Experience handling cash transactions and maintaining a balanced drawer
Ability to perform to sales goals and team goals
3+ years of experience in a retail environment
2+ years of cannabis retail experience preferred
High School Diploma

Additional Requirements

Minimum of 21 years of age
Must pass any and all required background checks
Must remain compliant with all state and company rules and regulations
Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching


401(k) matching
Dental insurance
Disability insurance
Employee discount
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance

Retail: 3 years (Required)
Customer Service: 3 years (Required)
High school or equivalent (Required)

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