Assistant General Manager

The Assistant General Manager will function as the assistant supervisor for all technical, non-technical and compliance functions in the dispensary. Under the direction of the GM, the AGM provides effective leadership in order to ensure the customer experience exceeds expectations every day. The AGM works with the GM to execute sales strategies.

Responsibilities

  • Consistently delivers the ultimate patient/customer experience in all facets from patient or customer entry to exit
  • In the absence of the GM, be the responsible party at the dispensary, resolving all employee or patient -related conflicts and issues
  • Supervise security systems for tracking, record keeping, record retention, and surveillance related to all products at every stage of storage, delivery, transportation, and distribution
  • Play a key role in the onboarding and training of new staff members
  • Understand and support P & L performance and financial goals
  • Ensure store activities and staff are in compliance with each State’s guidelines, including the Department of
  • Health and any other regulatory bodies
  • As requested, facilitate store inspections
  • As requested, assist with scheduling staff
  • As directed, maintain all confidential information according to HIPAA policies and procedures
  • Oversee product quality control, pulling all products that do not meet quality standards
  • Oversee inventory management to ensure inventory is consistently accurate, up to date, effectively ordered and replenished, and that there is no loss or theft
  • Oversee cash handling and assist in maintaining organized financial logs required by State regulation and or company policy and procedure
  • Supports staff training according to the company training program
  • Confirm that the physical environment is safe, sanitary and that all equipment is in good working order, and that all preventative maintenance is performed in a timely manner
  • Supervise online ordering program and delivery operations, as well as related staff
  • Supervise inventory management and weekly ordering process
  • Supervise store opening and closing activities
  • Performs Manager on Duty (MOD) functions as needed
  • Compiles data and reports regarding product sales

Physical Requirements

  • Daily:
  • Stand for long periods of time.
  • Walk or run for long periods of time.
  • Use their hands to handle, control, or feel objects, tools, or controls.
  • Understand the speech of another person.
  • Speak clearly so listeners can understand.
  • See details of objects that are less than a few feet away.
  • Work non -standard and/or weekend hours
  • Often:
  • Use stomach and lower back muscles to support the body for long periods without getting tired.
  • See details of objects that are more than a few feet away.
  • Use fingers to grasp, move, or assemble very small objects.
  • Hold the arm and hand in one position or hold the hand steady while moving the arm.
  • Focus on one source of sound and ignore others.
  • Hear sounds and recognize the difference between them.
  • Be physically active for long periods without getting tired or out of breath.
  • Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.
  • Keep or regain the body's balance or stay upright when in an unstable position.
  • Use one or two hands to grasp, move, or assemble objects.
  • Make quick, precise adjustments to machine controls.
  • Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place

Working Environment

No description provided.

Experience

  • General:
  • Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state marijuana licensing regulations.
  • Education/Experience:
  • Bachelor’s Degree in Business, or related fields preferred
  • 1+ years of retail supervision
  • Experience in complex, fast -paced store environments
  • Experience in the cannabis industry is highly desirable
  • Technological Skills:
  • POS expertise
  • Inventory software and online retail ordering
  • Proficient in Microsoft Office
  • Required Knowledge and Skills:
  • Resourceful, problem -solving aptitude and thorough knowledge of business operations procedures and policies
  • Strong detail -oriented and resourceful mindset
  • Precise Math Skills
  • Organizational Skills
  • Multi -task Oriented
  • Stress Management/Composure
  • Demonstrated passion to serving the cannabis community and passing product knowledge
  • Excellent communication and customer service skills
  • Meticulous planning skills
  • Ability to build and foster community and organizational relationships
  • Ability to handle confidential and sensitive information
  • Able to work non -standard and weekend schedule

Education

  • Bachelor’s Degree in Business, or related fields preferred

About Holistic Industries

At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. Our team includes the nation's most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances.




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