The Administrative Specialist is responsible for assisting the growth and success of the business by providing a wide range of services, such as data entry and review using our laboratory intake management system (LIMS), receive inventory and track package issues in the state seed to sale tracking system (Metrc), collections phone calls, customer service via phone, email and in-person, project management, in-house sampling, inventory, among other administrative tasks. The position requires ability to learn new material quickly, excellent customer service, keen attention to detail, ability to multi-task with ability to self-start and self-manage.
Establish working knowledge of Oregon cannabis and hemp testing regulations and requirements
Data entry utilizing Laboratory Intake Management System (LIMS), Excel and Word
Manage incoming inventory using state seed to sale tracking system (Metrc)
Manage and track package issues in state seed to sale tracking system (Metrc)
Collections phone calls
Replying to emails
Project management from start to completion
Setup, train, and support clients using account portal
Assisting clients with sampling and intakes at the laboratory
Ensures department document filing is kept up to date and the filing system is maintained properly
Performs other general office, administrative and customer service tasks, as required by the position
Bachelor's degree in Administration, Business or Marketing or equivalent experience
Ability to produce quality work in a timely and efficient manner
Project management experience
Demonstrates ability to easily grasp the concepts and functionality of software and programs
Self-motivated with strong organizational skills, ability to prioritize work, be detail oriented and meet deadlines
Demonstrates excellent analytical and problem-solving skills
Excellent verbal and written communication skills with the ability to work well with people within the organization, customers and the business community
Possess the highest regard for confidentiality and professionalism
Strong work ethic
Superior typing and grammar skills
Interest or experience in cannabis industry
Flexibility in work hours required
Positive and upbeat attitude
Experience in office environment
Benefits: Competitive benefits package included.
To apply: Send RESUME and COVER LETTER as to why you are qualified for this position. Please do not call regarding this position.
Green Leaf Lab is an equal opportunity employer and follow Oregon law hiring practices. All positions with Green Leaf Lab are at will employment.
Paid time off
customer service: 2 years (Required)
secretarial/office: 2 years (Required)